Primary Duties and Responsibilities

  • Answer Phones
  • Attend Client Events
  • Attend Team Meetings
  • Communicate using E-Mail, Instant Messaging, and IP Phone
  • Communicate with Account Managers, Clients, Distributors, General Manager, Partners, and Systems Engineers
  • Complete Training
  • Create Service Tickets
  • Learn Distributor and Partner Programs and Websites
  • Pass Partner Tests
  • Quote Merchandise
  • Submit Goals Report
  • Submit Timesheet Report

Month

Hourly Average Account & Contact Rating Merchandise Profit Client Quotes Grad Courses Learning Paths / Modules Partner Tests

Sales Lessons

1

$12.25 $11.25 1.125% 5 1 4 1

4

2

$12.50 $12.50 1.250% 10 1 4 1

4

3

$12.75 $13.75 1.375% 15 1 4 1

4

4

$13.00 $15.00 1.500% 20 1 4 1

4

5

$13.25 $16.25 1.625% 25 1 4 1

4

6

$13.50 $17.50 1.750% 30 1 4 1

4

7

$13.75 $18.75 1.875% 35 1 4 1

4

8

$14.00 $20.00 2.000% 40 1 4 1

4

9

$14.25 $21.25 2.125% 45 1 4 1

4

10

$14.50 $22.50 2.250% 50 1 4 1

4

11

$14.75 $23.75 2.375% 55 1 4 1

4

12 $15.00 $25.00 2.500% 60 1 4 1

4

Events, Parties, & Tournaments

  • Anniversary, & Christmas Parties
  • Bags, Darts, & Shuffleboard Tournaments
  • Hunters Ridge Golf, Kernels Baseball, & RoughRiders Hockey Events

Benefits Months 3+

  • 125 Cafeteria Plan
  • 401K Retirement
  • 529 College
  • Dental
  • Disability
  • Health
  • Internet
  • IP Phone
  • Laptop
  • Life
  • Maternity / Paternity
  • Movies
  • Non-Compete
  • Non-Outsource
  • Prescriptions
  • Rooftop
  • Tests
  • Vision

Hours

  • 7:30 AM - 5:30 PM, Monday – Thursday
  • 7:30 AM – 11:30 AM, Friday

Paid Time Off   

  • Holidays
    • Memorial Day
    • Independence Day (Saturday = Friday, Sunday = Monday)
    • Labor Day
    • Thanksgiving Day + Friday After Thanksgiving
    • Christmas Day (Saturday = Friday, Sunday = Monday)
    • New Year's Day (Saturday = Friday, Sunday = Monday)
  • Kernels Baseball Afternoon
  • Personal (Sick, Vacation, ...) 10 Days

Hiring Checklist

  • Background Check
  • Driver's License and Vehicle
  • Education (2 Year Business or Computer)
  • Interviews (Phone and In Person)
  • Motivation Assessment (Achievement or Affiliation)
  • Personality Assessment (Adapted I and Natural I)
  • Resume
  • WorkKeys Test (Gold or Platinum)
    • Applied Math
    • Graphic Literacy
    • Workplace Documents