Position Summary: This is a full-time position. The employee is responsible for completing client problem and project tickets in accordance with company goals.
Reports Directly to: General Manager / Owner.
Reports Indirectly to: Cloud & Managed Services Team and Project Services Team.
Support Staff: Full-Time Account Manager Team, Full-Time Administration Team, Full-Time Cloud & Managed Services Team and Full-Time Project Services Team.
Standards and Measurement of Performance: The person in this position will meet or exceed company expectations with regard to monthly goals as measured by average resource rating surveys and completed client tickets.
The Most Difficult Part of this Position is: Being pro-active and a self-starter. This is a small company and the person who is hired will have a great deal of freedom but must be self-disciplined to accomplish goals.
The Best Part of this Position is: Working with a close-knit group of people who genuinely care about each other and their clients.
The Best Thing About EnCompass is: We support our employees in their educational improvement and will invest time and money in making them better at their careers.
Ideal Systems Engineer
Education Required: 2 Year business or computer degree.
Personality Style: Upbeat, high-energy, self-achievement oriented person. Someone who wants to take something small and make it their own and big.
Attitude: Always positive but realistic at the same time. Seeks the opportunities in life.
Core Motivators: Achievement or affiliation preferred.
Our Training Program Consists of: We have a detailed training schedule set out for our Systems Engineers.
|
Month |
Cisco, HP, or Microsoft Partner Tests | Client Tickets | Hourly Rate |
Microsoft Learn |
|
1 |
1 | 5 | $12.25 |
20 Beginner |
|
2 |
1 | 10 | $12.50 |
20 Beginner |
|
3 |
1 | 15 | $12.75 |
20 Beginner |
|
4 |
1 | 20 | $13.00 |
20 Beginner |
|
5 |
1 | 25 | $13.25 |
20 Beginner |
|
6 |
1 | 30 | $13.50 |
20 Beginner |
|
7 |
1 | 35 | $13.75 |
10 Intermediate |
|
8 |
1 | 40 | $14.00 |
10 Intermediate |
|
9 |
1 | 45 | $14.25 |
10 Intermediate |
|
10 |
1 | 50 | $14.50 |
10 Intermediate |
|
11 |
1 | 55 | $14.75 |
10 Intermediate |
|
12 |
1 | 60 | $15.00 |
10 Intermediate |
Events, Parties, & Tournaments
- Anniversary, & Christmas Parties
- Bags, Darts, & Shuffleboard Tournaments
- Hunters Ridge Golf, Kernels Baseball, & RoughRiders Hockey Events
Benefits Months 3+
- 125 Cafeteria Plan
- 401K Retirement
- 529 College
- Dental
- Disability
- Health
- Internet
- Laptop
- Life
- Maternity / Paternity
- Mileage
- Movies
- Non-Compete
- Non-Outsource
- Prescriptions
- Rooftop Gas Fire Pit
- Rooftop Gas Grill
- Rooftop Smart TV
- Rooftop Wireless Internet
- Smart Phone
- Smart TV
- Tests
- Van
- Vision
Hours
- 7:30 AM - 5:30 PM, Monday – Thursday
- 7:30 AM – 11:30 AM, Friday
Paid Time Off
- Holidays
- Memorial Day
- Independence Day (Saturday = Friday, Sunday = Monday)
- Labor Day
- Thanksgiving Day + Friday After Thanksgiving
- Christmas Day (Saturday = Friday, Sunday = Monday)
- New Years Day (Saturday = Friday, Sunday = Monday)
- Kernels Baseball Afternoon
- Personal (Sick, Vacation, ...) 10 Days
Hiring Checklist
-
- Background Check
- Drivers License and Vehicle
- Interviews (Phone and In Person)
- Do you have a Facebook account?
- Do you have a Linked In account?
- What make and model of car do you own?
- What make and model of laptop do you own?
- What make and model of smartphone do you own?
- Motivation Assessment (Achievement or Affiliation)
- Personality Assessment (Adapted C & S and Natural C & S)
- Resume
- Skills Advantage Test (Gold or Platinum)
- Applied Mathematics
- Locating Information
- Reading for Information
