Chase did an awesome job helping me with a software setup / configuration that had perplexed me for several days. He researched the problem and quickly resolved it. Great preparation, awesome service and fantastic customer service. Thank you, Chase!!!
Managed IT That Keeps Your Organization Moving
EnCompass provides managed IT for small and medium-sized businesses and schools in the Cedar Rapids Corridor. We manage day-to-day technology needs, support users, protect systems, and help reduce disruptive downtime. Clear reporting and practical guidance help you plan ahead without adding the cost and burden of a full internal IT department.
Schedule Your 15 Minute Consultation
Schedule a FREE discovery call to discuss your project, problem or need with one of our senior IT advisors.
Reactive IT Creates Expensive Distractions
Recurring issues, unclear costs, and slow support can keep your people from doing their best work.
Recurring Downtime
Network failures, slow devices, and unresolved issues interrupt work and reduce productivity. Without consistent oversight, temporary fixes can become recurring problems that consume more time and money.
Slow or Unclear Support
When requests sit without updates, employees lose time waiting or attempt their own fixes. Responsive managed support gives users a clear place to turn and helps keep small problems from spreading.
Unpredictable IT Costs
Emergency repairs and last-minute hardware replacements make technology spending difficult to manage. A flat-rate managed service model and forward-looking planning provide greater budget visibility.
No Technology Roadmap
Technology decisions become reactive when no one is reviewing system health, warranties, risks, and business priorities. That can leave leadership making urgent choices without enough context.
Managed IT Works Better With Clear Ownership
EnCompass connects daily support with ongoing management and practical planning.
Reliable Day-to-Day Operations
Ongoing monitoring and maintenance help identify developing issues before they cause larger disruptions. Your team spends less time troubleshooting and more time serving customers, students, and colleagues.
Support in Plain English
We explain technical concerns clearly, without adding unnecessary confusion. Users receive practical help, while leadership gains a straightforward view of what needs attention and why.
Predictable Technology Planning
Business Reviews bring together alignment, budgets, service performance, hardware warranties, current findings, and next steps. This process helps leadership prepare for upcoming investments instead of reacting to surprise expenses.
IT That Grows with You
Managed services can combine remote support, cybersecurity, backup, cloud services, and strategic guidance around your organization’s needs. As priorities change, the technology plan can evolve with them.
Complete IT Management
Everything you need to keep your technology running smoothly and securely.
Managed IT FAQs
What is included in managed IT services?
Managed IT can include monitoring, maintenance, user support, cybersecurity oversight, backup management, and technology planning. EnCompass reviews your environment and builds the service mix around your systems, risks, and internal resources. The goal is to establish clear ownership for both daily needs and long-term improvements.
How much does managed IT cost?
Pricing depends on factors such as user count, devices, service scope, security needs, and the condition of your current environment. EnCompass offers flat-rate monthly service packages and per-user pricing models. A technology assessment and Business Review help connect the proposed cost to the work your organization actually needs.
Can EnCompass work with our internal IT staff?
Yes. Co-managed IT can provide additional tools, expertise, monitoring, or user support while your internal team retains its existing responsibilities. The scope is defined clearly so everyone knows who owns each task and escalation.
What happens during onboarding?
The onboarding process typically spans 30 days and focuses on tool deployment, Microsoft 365 cleanup, documentation updates, and priority issues. A Progress Report summarizes the work completed and any remaining recommendations. A 90-day strategic review then evaluates improvements and establishes the next steps on the roadmap.
How does EnCompass help prevent surprise IT expenses?
Business Reviews examine budgets, hardware warranties, service performance, current findings, and planned improvements. This gives leadership earlier visibility into aging equipment and upcoming priorities. Technology costs cannot always be predicted perfectly, but structured planning can reduce last-minute decisions.
Who is a good fit for EnCompass managed IT?
EnCompass works primarily with small and medium-sized businesses and schools in the Cedar Rapids Corridor. Managed IT is well suited to organizations with roughly 5 to 200 employees that depend on technology but lack the time or internal capacity to manage everything alone. It is also a strong fit for leaders who value proactive planning, modern cloud services, and ongoing business reviews.
Build a Clearer Plan for Your IT
Schedule a consultation with EnCompass to discuss your systems, recurring frustrations, and business priorities. You will get a practical next step for improving reliability, support, cost visibility, and technology planning across your Cedar Rapids organization.